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> Posted by Laura Galindo
Within the microfinance industry we are very fortunate to have so many great resources at our disposal. The challenge for practitioners however, lies in how to effectively deliver the content to clients.
In 2011, the Smart Campaign’s Steering Committee launched a new Client Voice Task Force – whose members represent diverse stakeholder groups throughout the microfinance industry- to bring the voice of the client more squarely into the Campaign. One of the initiatives the task force identified as helpful to the microfinance industry was the development of a client education resource library. To make this happen, a group within the task force set out to compile a comprehensive list of existing client education materials that are in use within the industry. Read the rest of this entry »


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