The Center for Financial Inclusion at Accion (CFI) is an action-oriented think tank that engages and challenges the industry to better serve, protect and empower clients. We develop insights, advocate on behalf of clients and collaborate with stakeholders to achieve a comprehensive vision for financial inclusion. We are dedicated to enabling 3 billion people who are left out of – or poorly served by – the financial sector to improve their lives.

Our Vision

We seek a world in which people have the financial ability to improve their lives.

We envision financial inclusion as a state in which everyone who can use them has access to a range of quality financial services at affordable prices delivered by a range of providers in a competitive market with convenience, dignity and consumer protections, to financially capable clients. Partial and poor quality services are not enough: we believe financial services should match client needs, provide good value for the money and be designed to avoid causing harm. Our vision for financial inclusion goes beyond access to include quality, affordability, appropriateness, convenience, and consumer protection and empowerment. This drive for quality explains why CFI created the Smart Campaign, the world’s first global financial consumer protection standard.

Learn more about CFI below: