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> Posted by Julia Arnold, Research Fellow, New America Foundation
Many of the challenges to saving faced by the world’s poorest people were highlighted in the recent Washington Post article “Microsavings Programs Build Wealth, Pennies at a Time.” Among others, the article articulated two especially salient points around microsavings: 1) we know the poor save, and 2) savings can help poor people withstand shocks to their income (such as unexpected medical emergencies or job loss) without going further into debt and poverty. However, low-income people tend to rely on informal methods of savings, often putting their money at risk of being lost, stolen, or ruined by floods or rodents. Having a safe, reliable place to save is both beneficial to and desired by the world’s poorest people.
The Washington Post article included a link to a research study on savings I conducted while at the Grameen Foundation last July. I spent a month in hot, humid, and rainy Varanasi, India, on behalf of Grameen’s Microsavings Initiative, where I had the privilege to meet dozens of Cashpor Microcredit borrowers and savers. Cashpor Microcredit began offering microsavings in July 2011, using mobile phones to bring savings services to its poor, female clients. Curious about whether the mobile phone acted as a barrier to the savings services, I spoke with 65 women who either were current savers or wanted to become savers with Cashpor. My research revealed that Cashpor’s savers faced many challenges to saving, and one of these challenges was the mobile phone. Most women had limited or no access to a phone and many had limited numeracy and literacy. This, combined with low self-confidence, meant that they turned to others, often family members, including children, for help using the devices.
It’s not just low-income adults who can benefit from formal savings mechanisms. Youth can as well. Many youth around the world have access to small, erratic incomes, either as an allowance from their parents or from odd jobs — particularly if those youth are not in school. Low-income youth face many of the same challenges as adults face in terms of informal saving, but in seeking formal savings services, youth face unique regulatory barriers and knowledge deficits that keep them from being able to use formal services when they’re available. These problems are particularly pressing when considering the potential for impact. It is a given that learning to save early and having formal savings accounts help youth manage their income flows and transition into adulthood more easily.
> Posted by Jacqueline Urquizo, Independent Consultant
Microfinance institutions (MFIs) have many questions to consider when developing new products. What are the future clients doing now? What are their motives? What characteristics can help segment clients into appropriate groups? How large is the clientele? Are there enough potential clients to warrant introducing a new product? How likely are clients to change specific behaviors? Are there key relationships between savings, credit and insurance needs?
We need answers to these questions to design products that respond to the market’s needs and are economically viable for institutions to provide. My research into how clients interact with financial services, The Financial Behavior of Rural Residents: Findings from Five Latin American Countries, looks at exactly these questions.
Many of the findings are intriguing. I was excited, for instance, to find that for many clients, the amount they save is more closely related to the objective for which they are saving than with their socioeconomic level. Read the rest of this entry »


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