> Posted by Olivia Caverly, Microinsurance Network

Financial Inclusion 2020 Blog Series banner imageThe Financial Inclusion 2020 campaign at the Center for Financial Inclusion at Accion is building a movement toward full financial inclusion by 2020. This blog series spotlights financial inclusion efforts around the globe, shares insights from the FI2020 consultative process, and highlights findings from “Mapping the Invisible Market.”

The microinsurance sector has grown rapidly over the past 10 years and is expected to double by 2020, producing coverage for over 1 billion people. With it, this significant growth brings new and exciting innovations in products addressing health, agricultural, and property insurance, as well as new business models that find unique delivery methods to be sustainable.

Endowment Products Assist People to Finance Their Old Age

As life expectancy continues to rise globally, endowment products, which pay a lump sum upon maturity or death, are becoming more relevant. People need to find ways of financing their old age. Historically, standard endowment products have had limited uptake because of their lack of value compared to other saving options, mainly due to the high commissions that agents are paid. However, a new wave of products combining savings and insurance are becoming popular.

These new endowment products are more appealing to low-income clients because they counter the notion that investing the money is in “vain” when the insured event doesn’t happen. They do this by combining insurance with savings over time. Grameen Shakti, SBI Life Insurance’s product, for example, bundles a term life product that is the same price regardless of the age or gender of the policy holder, with a cash benefit on survival of the pre-determined policy term. The simple terms of the product, which include limited choices of term and of death benefit, help it reach a wider audience by allowing people who might be less familiar with insurance to better understand what they are paying for. Grameen Shakti is now offered throughout India (Rusconi).

Technology Plays a Key Role

Technology has proven to be a huge enabler for microinsurance distribution, especially through mobile telephones. This is particularly true for those microinsurance target customers who reside in rural and semi-urban areas of developing countries with limited access to traditional sales and management methods.

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> Posted by Elisabeth Rhyne, Managing Director, CFI

Impact investing as a sector is still very, very young, according to Sean Foote, Managing Director of Labrador Ventures (a venture capital firm), syndicated lecturer on microfinance at the University of California Haas School of Business, and member of the Center for Financial Inclusion’s Faculty Council. I recently heard Foote make the following assessment of the sector, speaking, as he noted, with his venture capitalist’s hat on.

First challenge: Impact investing is not yet mobilizing much funding from the true private sector. By far the majority of the funds currently counted as impact investing are coming from development finance institutions and major foundations – very much like microfinance investing 15 years ago.

Second, and related challenge: Foote noted that the size of most funds is often too small for mainstream investors to be able to handle. While the average impact investing fund is perhaps near $40 million, and the median is smaller, the average venture capital fund is closer to $200 million. Not only are the sizes of impact funds not commensurate with the scale of the social challenges they target, at this scale the cost of fund management takes a relatively big bite out of returns to investors.

Third challenge: Impact investing does not yet have the kind of “ecosystem” needed to support companies as they move from initial idea testing through to scale-up. The venture capital world involves multiple funds that specialize in specific slices of the business growth process, from pre-commercial angel investors to later stage funds that can invest and then supply expansion capital. In addition to the money, such an ecosystem provides tailored mentorship to entrepreneurs, contributing to the rate of business success.

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> Posted by Danielle Piskadlo, Senior Program Specialist, CFI

Biogas toilet made possible through WaterCredit

Biogas toilet made possible through WaterCredit

An estimated 2.6 billion people in the world lack access to basic sanitation. This reality is a root cause of much sickness and disease throughout the developing world. Like many things, water and sanitation problems disproportionately affect women and children. According to data from WHO/UNICEF, women globally spend an estimated 200 million hours each day collecting water, a child dies every 20 seconds from a water-related illness, and girls often do not attend school during menstruation, or drop out at puberty, due to the lack of clean and private sanitation facilities.

I had never thought much about how toilets might relate to microfinance but lately water, sanitation, and toilets seem to be all I read about.

I was vaguely aware of the efforts of WaterCredit.org to put microfinance tools to work in the water and sanitation sector by connecting MFIs with communities in need of clean water and toilets. I also knew a little bit about Peepoople, the makers of Peepoo, a personal, single-use, self-sanitizing, fully biodegradable toilet that after use, turns into fertilizer that can improve livelihoods and increase food security. This product is not only improving health and livelihood but has also created a series of work opportunities, both formal and informal. Read the rest of this entry »

> Posted by Sonja E. Kelly, Fellow, CFI

Courses featuring microfinance can be found in most colleges or universities, and the development of the syllabi for these courses has begun to create a sort of “microfinance canon.” As the next generation of microfinance professionals enters the market, there are a few things that many of them have read, and a few questions that many of them have been required to consider.

I took 10 syllabi (a small sample size, admittedly) and looked for trends in what is being taught, what is being read, and what is being assigned. Here are a few things I found:

  • Students are reading Collins et al., Armendariz and Morduch, and Rhyne more than any other authors (Helms was a close fourth). These three authors represent a nice diversity of method and emphasis. Collins et al.’s Portfolios takes more of a client perspective, Armendariz and Morduch explain the more technical nuances, and Rhyne offers a more practical business approach.
  • Guest speakers are a major part of class time. Given that microfinance is still very much practitioner (rather than academic) oriented, it is no surprise that guest speakers are used quite frequently in class time. Most, if not all, of these speakers are in top positions at well-known microfinance institutions.
  • Assignments range from case study examples, to policy briefs, business plans, and product designs. In a few of the syllabi, students were required to make presentations, including one that assigned an investor pitch in lieu of a final exam.

Beyond these content-related observations, I noticed that microfinance classes don’t seem to have an agreed-upon disciplinary “home” in academia. Classes are typically hosted in business, economics, public policy, and international relations departments. In addition (and this is probably related), professors tend to not be tenure-track academics. Often, they are involved in microfinance as practitioners in some way.

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> Posted by Jeff Abrams and James Hokans, Bankable Frontier Associates

Financial Inclusion 2020 Blog Series banner imageThe Financial Inclusion 2020 campaign at the Center for Financial Inclusion at Accion is building a movement toward full financial inclusion by 2020. This blog series spotlights financial inclusion efforts around the globe, shares insights from the FI2020 consultative process, and highlights findings from “Mapping the Invisible Market.”

In a blog post entitled “Are E-Payments a Boost or Bane to FI2020?”, Jamie Zimmerman asserted the potential of social transfer schemes to boost electronic payment adoption and ultimately financial inclusion. While G2P (Government to Person) payments are indeed a potential gateway to savings and financial inclusion, our experience managing the Gateway to Financial Innovations for Savings Program (GAFIS) has not found that regular G2P payments are the low-cost acquisition strategy (or gateway) for banks to serve poor people we might have expected. Of the five banks we work with, four pursue G2P-related gateway opportunities (ICICI Bank in India, Standard Bank in South Africa, BANSEFI in Mexico, and Equity Bank in Kenya). Two years into the project, the evidence of progress towards G2P as a gateway for savings is still very limited.

The more common pattern is still for G2P recipients to immediately withdraw all the cash they receive. They use the account as a payment conduit only– which is not the general definition of “financial inclusion.” In South Africa, for example, more than 9 million G2P recipients now receive their payments via an ATM/debit card distributed through a single provider tied to a relatively small bank. This is, in fact, a major step backwards. Recipients no longer have the ability to credit their funds to their bank accounts at any other bank (67 percent of South Africans have bank accounts).

Our findings to date suggest that all of the following factors must be addressed before G2P payments become a more effective gateway to financial inclusion, particularly to savings. Read the rest of this entry »

> Posted by Alexandra Rizzi, Deputy Director, the Smart Campaign

Client Protection Certification sealAs the market for the Smart Campaign’s recently launched Client Protection Certification Program kicks off, we’d like to acknowledge the important role that investors will play in the success of the program. What we mean by success is the creation of a viable, sustainable market for certification that encourages the industry’s standards of practice to improve. As suppliers of funds to retail financial providers who serve the poor, investors are in a key position to incentivize their portfolios to improve practices and work towards certification. And by encouraging their investees to get certified, they are helping them to meet public, industry-wide standards of practice that can be understood by everyone – including indirect investors, regulators, and ultimately even clients.

Certification can help investors distinguish among retail providers, particularly in complicated markets where the microfinance label is applied to actors with varying motivations. While it is not meant to replace the investigative rigors that funders conduct prior to an investment, certification conveys that an organization has met a concrete set of operational standards. “We see the Smart Campaign’s Certification Program as similar to a Fair Trade standard for microfinance. It weaves client protection into all aspects of the business relationship between a customer and a financial institution,” said Asad Mahmood, Managing Director of the Global Social Investment Fund at Deutsche Bank.

The Smart Campaign has long enjoyed support from the investor community, with over 200 investors and donors having endorsed the Campaign. Investors have also provided co-financing for activities like assessments and tool creation. But now that certification is available, there are additional ways that investors can support the program and build the market:

  • Urge your investees to seek certification.
  • Support organizations to become certification-ready through self-assessments, third-party assessments, and other tools available to diagnose and improve practices. Most providers will require improvements in practice to become certification-ready. Certification is achievable for most providers with time and effort, but each institution will have its own timeframe.
  • Reward and highlight organizations that become certified in whatever ways are available. For example, it may be possible to offer margin reductions to organizations that have achieved the high standards set by the Campaign.

We’ve been excited by the enthusiasm from the investor community, particularly the examples of Oikocredit and Deutsche Bank, who are taking concrete steps to incorporate certification into their work .

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In the latest installment in the Microfinance Matters Interviews series, reporter Lucy Conger speaks with Anne-Marie Chidzero about her career in Africa’s microfinance industry, the developments it has undergone in recent decades, and the work of AfriCap, where she serves as CEO. An edited transcript of the interview follows.

How did you get started in international development?

My passion for development work stems from my upbringing. My father, a native of Zimbabwe (then Rhodesia), worked for the United Nations for a long time. As we could not live in then-Rhodesia because my parents were a mixed couple, we lived in Ethiopia, where I was born, Kenya, then Switzerland. My father always spoke of his dreams for Rhodesia. Later, my father became finance minister of independent Zimbabwe and that greatly influenced my desire to contribute to the African continent from an economic perspective. There was a slow shift at that time away from a more socialist to a more capitalist approach to development and the private sector was seen as the engine of growth. At the United Nations, I worked with transnational corporations in developing countries, creating links between small businesses and corporations as part of the value chain.

You were directly involved with the World Bank’s initial forays into microfinance and with the launch of CGAP. What was your role there?

At the CGAP, I traveled to African countries to identify the World Bank role in microfinance. At the World Bank, microfinance was seen as a tool for poverty alleviation. They understood the importance of getting this right. My role was to share best practices with country offices in Africa and to feed microfinance into the strategies for the financial sector and the Bank’s country assistance plans. I always believed the private sector was the way to do this; that is a thread throughout my career.

What are the landmarks in the development of the microfinance industry in Africa?

When I began working, microfinance in Africa took the form of either large, informal savings clubs or non-governmental organizations (NGOs) providing revolving funds and not focusing on interest and repayments. When we engaged with policymakers, they couldn’t understand how you charge interest on loans for the poor. Equity Bank of Kenya was a landmark, it convinced people that one can profitably serve this market, and Equity Bank is run by Africans. Now, there is a real understanding among policymakers that microfinance is part of the financial sector and policies and regulations must provide an enabling environment for microfinance to grow and for the development of more inclusive financial sectors. And also to support innovation in the financial sector to the benefit of those that do not have access to financial services.

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> Posted by Danielle Piskadlo, Senior Program Specialist, CFI

The Investing in Inclusive Finance program at the Center for Financial Inclusion at Accion explores the practices of investors in inclusive finance. Across areas including risk, governance, stakeholder alignment, and fund management, this blog series highlights what’s being done to help the industry better utilize private capital to develop financial institutions that incorporate social aims.

In Chinese, the word “guanxi” translates literally to “relationships” but in reality it is a much more complex term that describes how business is often done in China. Guanxi also loosely means “networking” or “connections,” and is used to describe relationships that may result in the exchanges of favors that are beneficial for the parties involved. In a country rife with corruption, there is sometimes a very blurry line around the true meaning of guanxi.

Deborah Drake of the CFI’s Investing in Inclusive Finance team recently participated in a panel at the Harvard Social Enterprise Conference that examined the issue of corruption and ways of combating it. Among the solutions mentioned, perhaps surprisingly, was microfinance!

In China, as in many countries, one of the biggest obstacles to getting a micro-loan is preferential lending. Loan approval in China often has little to do with your credit-worthiness and everything to do with who you know or “guanxi,” sometimes involving a bribe. This has long been true at many of the locally owned and operated Rural Credit Cooperatives (RCCs) that dominate the micro-lending market in China. The survival of RCCs has been largely based on government regulatory protection, a lack of competition, and subsidized interest rates. Indonesia faced a similar situation decades ago with its government-owned Bank Rakyat Indonesia (BRI). But with the support of the Indonesian ministry of finance and central bank, BRI was turned into a microfinance bank operated on commercial terms. BRI became a microfinance pioneer and remains one of the largest microfinance institutions in the world.

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> Posted by Megan Oxman, Innovative Finance Program Officer, Bill & Melinda Gates Foundation

The following post was originally published on Mobile Payments Today.

Imagine a global economy based entirely on cash. You receive your weekly pay in cash; you pay your rent in cash; you pay your monthly electric and water bills in cash; you apply for a loan and receive the money in cash; and you save cash under the mattress in case of an emergency. It seems almost unimaginable in the United States and Europe, but the fact is, of the 2.6 billion people who live on less than $2 per day, nearly 80 percent do not have access to a bank account.

Despite being disconnected from the banking system, many of the world’s poorest actively use informal financial tools. This means that they use cash, physical assets (e.g., jewelry and livestock), or informal providers (e.g., money lenders and payment couriers) to meet their financial needs — which can include receiving remittances, saving to buy fertilizer, and insuring against illness. Unfortunately, these informal tools are often unreliable, hard to use and expensive. And when large problems arise, such as a major illness in the family, the tools often break down, leaving the households exposed.

One of the great myths of the developing world is that the poor are in a static state of chronic poverty. In reality, many are constantly transitioning into and out of poverty due to cycles of fortune (getting a new job) or misfortune (health shock). The right financial tools can help a poor household capture an opportunity to move out of poverty, or weather a shock without being pushed deeper into poverty.

At the Bill & Melinda Gates Foundation, the Financial Services for the Poor team believes that better, more formal financial tools can substantially lower the cost of shocks to the poor. At present, banking services are prohibitively expensive for the poor to utilize, mainly due to the cost of distributing banking services through traditional channels such as bank branches and ATMs, high run-rates for opening and maintaining an account, and the lack of adjacent revenue pools like earning interest off large balances or providing mortgages. Innovative and sustainable methods are needed to provide affordable financial services to those who earn under $2 per day. One bright spot seems to be in the growing mobile industry. Thus far, we have seen a large drop in costs and increased access when mobile channels are used.

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> Posted by John Gitau, CEO, Kenya Financial Education Centre

This photo two hands, one holding a mobile phone displaying an M-PESA mobile money services interface, the other holding a few bills of cash. In the background is an M-PESA poster.The other day, I received a text message from an engineer keen on financial inclusion matters. He wrote:

“Morning Sir! I was just thinking. At what cost is financial inclusion? I have just read a big sign in Donholm: Redeem your airtime for cash. Does this add to financial inclusion? If I am stuck, someone can sambaza (share) airtime and then I can redeem it as cash and get fare to go home. In financial inclusion, since you are in this field, is it all about such access and convenience to financial services?”

I didn’t immediately have an answer to his question. It sent me thinking broadly and deeply. Through M-Pesa, Safaricom has a “financial inclusion” base of over 16 million Kenyans. Then I remembered that in the G20 Los Cabos Summit of June 2012,* mobile money use was left out as one of the measures of financial inclusion. Having a formal bank account was in. But this realization left me more confused. Safaricom mobile connectivity through its M-Pesa product is excluded as an inclusion parameter just because Safaricom isn’t a bank? Wait a minute, now we have M-Shwari, a bank account at Commercial Bank of Africa available to M-Pesa customers through Safaricom. How shall that be treated? Inclusion within a largely excluded service? Of all Safaricom M-Pesa customers, are only those with M-Shwari accounts counted as included?

This reminded me of a story in Chinua Achebe’s Things Fall Apart about a character called Dimaragana who could not give his knife to cut dog meat because dog meat was taboo, but he was ready to cut the dog meat with his teeth. So, Safaricom customers using M-Pesa are not included but perhaps if they go deeper into its system and buy a product called M-Shwari, they’ll get included? Unsatisfied, I thought about a few other financial services scenarios. If an M-Pesa customer were to close off her M-Shwari account while still using M-Pesa, would that be exclusion? Suppose instead of M-Shwari, she sends money to her retirement benefit scheme through her Mbao Pension scheme. Would she then be considered included? She could also buy an insurance policy from CIC Insurance using their Ksh 20 insurance-per-day scheme and make her payments through M-Pesa… Still excluded?

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The views and opinions expressed on this blog, except where otherwise noted, are those of the authors and guest bloggers and do not necessarily reflect the views of the Center for Financial Inclusion or its affiliates.
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