> Posted by Center Staff

Next week, CFI will launch the first-ever FI2020 Week. From November 2-6, 2015, over 25 partners across the globe will organize conversations exploring the most important steps to achieving financial inclusion.

FI2020 Week will bring together diverse stakeholders to conduct interactive and participatory events, each of which will produce calls to action. The range of participants will include banks, insurance companies, payment companies, telecommunication companies, policymakers, regulators, NGOs, microfinance institutions, investors, financial inclusion support organizations, financial capability experts, and fintech companies, from around the world. All of these participants will focus on the question, “What is an important action needed in your country (or industry segment) to advance financial inclusion?”

We want YOU to join us! Throughout the week, many FI2020 Week partners will hold webinars – an opportunity for those who will not be attending in-person FI2020 Week events to participate in a variety of interesting conversations. The webinars cover a full range of topics, from client protection in mobile money use, to incorporating financial capability into product design. Check them out below and register now to join hundreds of people around the world in FI2020 Week.

And for more information, check out our Storify feed of social media and blog postings on the FI2020 Week website here and follow #FI2020 on Twitter for the latest updates.

Client Protection and Technology: The GSMA Code of Conduct for Mobile Money Providers
Hosted by: GSMA
Date: November 4, 2015
Time: 9:00 am – 10:00 am EST

This session will discuss how the GSMA – the global association for mobile network operators – is working with its members to ensure that mobile money services are safe, reliable, and secure, and that customers are treated fairly. The Code of Conduct for Mobile Money Providers includes eight high-level principles addressing topics such as safeguarding customer funds, AML/CFT, training and monitoring of staff and agents, reliable service provision, security, and fair treatment of customers. This session will provide a brief background to the Code of Conduct initiative and outline the plan for implementation of the Code. It will be useful for regulators, financial inclusion specialists, consumer protection advocates, and any other stakeholders who are interested in understanding what mobile operators are doing to ensure the safety, reliability, and fairness of mobile money services.

Register now!

Impact of Mobile Money on Financial Inclusion and Other Public Policy Objectives
Hosted by: GSMA
Date: November 4, 2015
Time: 10:00 am – 11:00 am EST

Mobile money services are expanding across developing and emerging markets. In 89 emerging markets, 261 deployments serve 103 million active mobile money customers, who perform 717.2 million transfers and payments per month worth USD 16.3 billion. These figures highlight how pervasive mobile money has become and the potential it has to contribute to more efficient and inclusive financial systems. This webinar will explore how mobile money is driving financial inclusion and its positive impact on other public policy objectives.

Register now!

Female Leadership in Microfinance Institutions in Latin America and the Caribbean (El Liderazgo Femenino en las Entidades de Microfinanzas en América Latina y el Caribe)
Hosted by: Andares
Date and Time: November 4, 2015 at 4:00 pm – 5:00 pm EST (Spanish)
November 6, 2015 at 3:00 pm – 4:00 pm EST (English)

This webinar will reveal the results of a comprehensive study of gender and leadership in microfinance institutions in Latin America conducted by Andares and EA Consultants, and funded by the Multilateral Investment Fund (MIF) and Calmeadow. The webinar will aim to present a complete picture of the makeup of leadership at MFIs in Latin America and the barriers that women face, but also stimulate conversation about why it is important to have gender-balance and what initiatives can be done to foster greater equality.

Register now for Spanish!
Meeting Number 732 805 680, Meeting Password: leadership

Register now for English!
Meeting Number 317 817 302, Meeting Password: leadership

Why Should Microfinance Institutions be Interested in Digital Finance Services?
Hosted by: MicroSave’s The Helix Institute
Date: November 5, 2015
Time: 7:00 am – 8:00 am (EST)

In this webinar, MicroSave’s the Helix Institute will engage in a discussion with digital finance and microfinance experts around the globe to explore the opportunities available in microfinance institutions in the digital financial services (DFS) landscape.

Register Now!

Digital Field Applications: Examining Impact and Implications
Hosted by: Accion International Channels & Technology team
Date: November 5, 2015
Time: 10:00 am EST – 11:00 am EST

Accion’s Channels & Technology team will host a webinar discussing results of their Digital Field Application (DFA) Case Study, examining the business case, implementation process, and effects for three microfinance banks around the world. Additionally, the webinar will cover lessons learned from the DFAs reviewed which could serve as guiding principles for other financial institutions. Some important results from the use of DFAs in the study included a decrease in the loan turnaround time (TAT) at Musoni Kenya from 72 to 6 hours, and an increase in average loan officer caseload at Ujjivan of 134 percent.

Register Now!

Evidence Showcase: Innovations in Financial Capability and Financial Services for the Poor
Hosted by: Innovations for Poverty Action (IPA)
Date: November 5, 2015
Time: 10:00 am – 11:30 am EST

Innovations for Poverty Action will host a webinar to showcase the latest rigorous evidence on innovations in financial capability and financial services. Register now to learn about the latest insights from research on financial product design, product-related information, and financial education, featuring presentations by Tarek Ghani (Princeton), José Tessada (PUC Chile), and Marina Dimova (ideas42).

Register Now!

Voice of the Client
Hosted by: MIX
Date: November 6, 2015
Time: 9:00 am – 10:00 am EST

Join the Director of MIX’s Social Performance Program, Micol Pistelli, in this webinar to learn about the Voice of the Client (VoC) project, a pilot developed for MFIs to leverage mobile technologies as a means to analyze the satisfaction of clients with the suite of products and services offered by their MFIs. In this webinar, you will learn about:

* Findings from the first round of the pilot conducted in 4 Indian-based MFIs;
* How microfinance stakeholders can use client-level data to design programs that better meet client needs and preferences while improving their impact on the population they aim to serve; and
* Next steps for the VoC project, including details on the second round of data collection in Peru!

Register Now!

Demand-Side Consumer Insight
Hosted by: LeapFrog Investments
Date: November 6, 2015
Time: 9:00 am – 10:00 am EST

LeapFrog Investments will take a deeper look at data on emerging consumer demand, and how it helps us advance financial inclusion. The webinar will feature global leaders in aggregating and using customer data, including Mastercard, JP Morgan, AIG, CGAP, and the Global Findex/World Bank, and address the following questions:

  • What data exists on demand for, and access to, financial (and other) services?  What does the data say?
  • What data do operators need to scale products that enhance customer value?
  • What is missing? What steps can we take to address these gaps?

Register Now!

A Customer Centric Approach to Making Small Scale Savings Work
Hosted by: The World Savings and Retail Banking Institute (WSBI)
Date: November 3, 2015
Time: 9:30 am – 11:00 am EST

The World Savings and Retail Banking Institute (WSBI) is one of the Coalition of Partners supporting the goal of Universal Financial Access (UFA). This webinar will focus on the lessons drawn from a six year project (2009 – 2015) carried out with 12 WSBI member banks and aimed at creating usable savings services in the hands of the poor.

Register now!
Participant passcode: 97534760
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Have you read?

CFI and MIX Launch the FI2020 Inclusion Visualizer

The Data Story in the FI2020 Progress Report on Credit Reporting

New FI2020 E-Magazine: Three Essential Debates