> Posted by Rosita Najmi
While most people remember their first date, how many of us recall the first time we entered a bank? The two strongest memories of my initial visit were the bowl of lollipops behind the counter, and the confused look on the teller’s face when I asked with whom I should speak to open an account.
My first relationship with banking began in elementary school, during a visit to open an account for my single mother and our household of four children. My family came to the United States as religious refugees and had to navigate new systems and start our financial history from scratch— my mother’s credit history did not exactly transfer well from Iran. Although I only knew basic arithmetic and was still learning how to read from Ernie and Bert, my mother had few other choices, as no one at the local bank in rural East Tennessee could speak Persian, and my older siblings were at one of their numerous jobs, which provided income for our family during our initial years in our new life in America.
I was likely this bank’s youngest customer at the time, but it was not long before other clients who were not tall enough to reach the counter were registered among their books. I remember this initial meeting had quite a bit of back and forth between the bank agent speaking with my mother and me and the branch manager — the kind you experience when you’re negotiating the purchase of a car. He kept going in and out of the office, I assume to figure out how to proceed. In the end, despite not being his typical target audience, he came up with what was necessary to provide us access to finance.
Three decades later, I join other practitioners of development finance in asking questions about financial citizenship such as, “At what age can it start? When should it start? What are the best products and services?” Luckily, at least one donor and a number of international NGOs and financial service providers are interested in the answers.
A number of initiatives and organizations are exploring the intersection of development finance and young people. The MasterCard Foundation has provided leadership to learning in this topic by underwriting programs that target children or youth, including initiatives by Equity Group Foundation Financial Literacy, Freedom from Hunger, Making Cents International, Mennonite Economic Development Associates (MEDA), Plan Canada, Save the Children Canada, and more.
These and the following three large-scale studies will contribute enormously to the industry’s understanding of how we might develop answers to these questions.
YouthStart at UNCDF: The UN Capital Development Fund (UNCDF) leads YouthStart, an initiative to increase access to financial services for 200,000 low-income youth in Sub-Saharan Africa. With a specific emphasis on savings, YouthStart is a competition-based program that will identify and support up to 12 financial institutions to pilot and roll out sustainable financial services tailored to youth.
Youth Financial Services Practitioner Learning Program (PLP) at SEEP: The SEEP Network convenes four organizations (Catholic Relief Services, FINCA, Hatton National Bank, and XacBank) that currently serve young people (in El Salvador, Uganda, Sri Lank, and Mongolia, respectively) with financial services, and these institutions have clear, sustainable strategies for scaling-up. This fall, they will share good practices and lessons learned that they have documented.
YouthSave Consortium: Led by Save the Children in partnership with the Center for Social Development at Washington University in St. Louis (CSD), the New America Foundation (NAF), and the Consultative Group to Assist the Poor (CGAP), this consortium works with local partners of financial institutions and researchers in Columbia, Ghana, Kenya, and Nepal. Their commitment is to developing, delivering, and testing savings products accessible to low-income youth.
You can learn more about this financial frontier via the above websites and others such as an initiative of Making Cents International–YFS Link (Youth-Inclusive Financial Services Program). Also check out the Child and Youth Finance International (CYFI) website to join the movement.
The good news is that it is not just NGOs and financial services providers that have been active and learning in this space — governments around the world are taking action, too. It can be hoped that other donors will join The MasterCard Foundation in creating opportunities for learning.
Stay tuned to hear about an innovative public-private-partnership that the city of San Francisco and Citibank are leading to unleash the opportunities of youth financial services. They, like my bank back in Tennessee, do not dismiss the idea of getting a head start to financial citizenship.
Image credit: McLeod
Have you read?
Microfinance Gateway Covers ‘Youth and Money: Planting the Seed for Success’
How Does Financial Inclusion Overlap With ‘Hire Me?’
Promoting Formal Financial Savings: Know Your Goal, Know Your Competition


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October 5, 2011 at 2:10 pm
Elisabeth Rhyne
Rosita — Great post, both from a personal perspective and in pulling together the various youth savings initiatives and explaining them all in one place.
Your piece reminded me of something Stuart Rutheford said last week at a workshop he was leading at the Microfinance Network. He said that the best source of financial education was learning by doing, and that is where youth savings has a unique ability to make a contribution.
October 5, 2011 at 3:36 pm
Shafique
Excellent article, thanks for details sources mentioned as a reference also.
October 6, 2011 at 12:56 am
Zahra Khalid
Good post – Thanks Rosita.
October 6, 2011 at 9:15 am
SonjaKelly
I love that the bank allowed you to open an account when you were that young–good for them for seeing a need and adjusting either their barriers to entry or their product to accomodate you.
I remember my first savings account: it was branded specifically for children, complete with a playful clown mascot. It came with a paper piggy bank that I could bring to the bank in lieu of a deposit slip, and I received monthly account updates in the mail from them. Now, 20 years later, I still have a deposit account with the same bank. I gained financial access, and the bank fostered customer loyalty. Their investment in me has certainly paid off for them over the long-term.
October 7, 2011 at 11:31 am
Payal Pathak
Great blog Rosita! Certainly a testament to how important it is for banks that offer child/youth savings accounts to create an environment that is child friendly. Your blog also reminds me of the interesting learnings we’re gaining within the YouthSave Project, such as the important role parents/community members can play in nudging youth to save (as your mother did with you). The Global Assets Project has alluded to some of these important nudges in our recent policy brief, if it’s of interest, “Accelerating Financial Capability among Youth: Nudging New Thinking.” More info is available on youthsave.org. Looking forward to reading your next blog!
October 12, 2011 at 3:36 pm
A Head Start to Financial Citizenship «
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