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> Posted by Jeffrey Riecke, Communications Assistant, CFI

Last month the Sudan Academy for Banking and Financial Sciences delivered financial literacy training to more than 1,000 credit agents. The training was given as part of a larger microfinance development program the Academy provides to Sudanese financial sector staff.

The literacy trainings covered a wide range of financial literacy topics, including budgeting, saving, financial negotiations, debt management, and basic familiarity with financial services. These are topics the credit agents may be able to use in their own lives, but more broadly, the credit agents are seen as the carriers of financial education messages to their clients. That is why the training also included such core client-relationship skills as listening and effective communication.

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