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> Posted by Sonja Kelly, Fellow, CFI
Participants in a workshop on aging and financial inclusion, organized by the Center for Financial Inclusion at Accion and HelpAge, held last week in New York City at MetLife.
When we wrote about the topic of aging in our recently-released paper Aging and Financial Inclusion: An Opportunity, I have to admit that I was skeptical that any stakeholders would be motivated to action — regardless of how compelling the paper was. Aging, I thought, is something people feel uncomfortable talking about, whether because they worry about their own old age, or that of their parents, or because they consider older people an uninteresting market segment. Whatever the reason, I was worried that our effort to call attention to this issue would fizzle out and fade into the internet abyss.
I was thrilled to be proved wrong.
Last week, discussing the new paper in our various meetings in Washington, D.C. and in New York City and in a global webinar, we learned that much more is happening in this area than we had initially known, and that more people are willing to consider what aging may mean in their own work than we expected.
> Posted by Mary Ellen Iskenderian and Rupert Scofield, Co-Chairs of the Microfinance CEO Working Group
As co-chairs of the Microfinance CEO Working Group, we are pleased to share with you a joint statement from the Working Group in support of the recently announced Smart Campaign Client Protection Certification Program. Certification will offer public recognition for institutions that meet adequate standards of care in appropriately protecting microfinance clients, as verified by an independent evaluation. It marks a clear step forward in ensuring the microfinance industry puts the treatment of its clients first.
Since we began meeting in early 2011, many of the Working Group’s discussions have focused on the fundamental question of what the microfinance industry requires to flourish in the future. We believe that client protection is central to the answer. It is common sense – and good business practice – that a fair and respectful relationship with clients is required to develop trust, reduce risk, and serve them appropriately. As leaders of FINCA and Women’s World Banking, we are especially concerned with the fair treatment of women clients, the traditional backbone of the microfinance industry, who are often more vulnerable to exploitation.
> Posted by Josh Goldstein aka Mr. Provocative
The elephant in the room of vulnerable minorities that continue to be excluded in large numbers from microfinance services is the globe’s second largest population after women: men. The vulnerability of men is often overlooked, due to their historic domination of women and their control of wealth in most societies throughout recorded history. Of course for every wealthy landowner or merchant, there were many slaves, landless laborers, and indentured servants, who controlled none of the world’s wealth and were lucky if they scratched out a living.
When microcredit first gained traction and credibility as a poverty alleviation strategy in the seventies, creating self-employment opportunities for women in the informal sector was central to its mission. Organizations like Women’s World Banking (birthed at the UN’s World Conference on Women in 1975) and Pro Mujer (1990) embodied this outreach strategy. There were very sound reasons to focus on women, who are and remain the poorest of the poor. And this emphasis reflected the zeitgeist of the time, as many of the early leaders of microfinance came of age in the women’s movement. Theirs was a struggle for equal rights and equal pay in societies that were patriarchal and discriminatory. It was a logical next step to bring this message of women’s rights to international development work.

Since its inception in the spring of 2011, the Microfinance CEO Working Group has worked diligently and collaboratively to define the concept of Responsible Microfinance around the globe and lead by example to try to fulfill this vision. It has focused on three key pillars on which Responsible Microfinance is built: client protection, pricing transparency, and social performance management. A responsible microfinance institution (MFI) is one that, at a minimum:
The CEOs of eight leading global microfinance networks – Accion, FINCA, Freedom from Hunger, Grameen Foundation, Opportunity International, Pro Mujer, VisionFund International, and Women’s World Banking – made six significant commitments at the Microcredit Summit Campaign’s Partnerships Against Poverty Summit last week in Manila. These eight CEOs make up the Microfinance CEO Working Group. Together they represent more than 250 retail microfinance institutions in 70 countries globally and provide financial and often non-financial services to more than 40 million families.
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