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> Posted by Center Staff 

The U.N.’s Global Initiative for Inclusive Information and Communication Technologies (G3ict) is conducting a survey for financial services providers on the practices of their institutions in implementing services that are accessible for older persons and persons with disabilities (PWDs).

Older persons are the fastest growing age group globally. In 1950, 1 in 20 people worldwide was elderly. By 2050 it will be 1 in 5. PWDs are among the largest of vulnerable groups in the world. It’s estimated that about 15 percent of the global population has some sort of disability. To achieve full inclusion, it’s essential that financial services providers offer products and services that are accessible to these client segments.

The survey targets current practices of respondents’ organizations, as well as future services plans for these two client groups. Collected information will contribute to G3ict’s larger effort to design and share resources on service options for banks to effectively serve these underbanked groups.

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