> Posted by Elisabeth Rhyne, Managing Director, CFI
Kim Wilson, of the Fletcher School of Law and Diplomacy, is a consummate educator who knows that drama leads to learning. That’s why she staged a competitive debate to kick off her Extreme Inclusion conference.
The Proposition: Financial inclusion means formal inclusion.
On the Pro side were myself and my esteemed colleagues Marguerite Robinson, emerita extraordinaire, Lauren Hendricks, of Care’s Access Africa conference, with coaching from Ahmed Dermish of Bankable Frontier Associates.
Taking the Con side were Ahmed’s colleague from BFA, Daryl Collins, together with Ignacio Mas, unaffiliated innovative thinker, and Jenny Aker of Fletcher, coached by Nick Sullivan, author of Money Real Quick: The Story of M-PESA.
Peter Walker of Tufts wielded the gavel with wit and a tiny hint of malice. He symbolized the Pro side with a green spike heeled shoe, and the Con side with a pink flip flop.
Unaccustomed as I am to public speaking, I took up the last position on the Pro side, with three minutes to make my points. Here’s what I said:
1. Development is about building societies that offer opportunity and connection to everyone. The important word is building. Let’s look where we are going. While many low income people today use and possibly even prefer informal financial services, one cannot consider this the path to the future. If we want to see the bottom 20 percent of the population become economically successful, there must be a path to success. We need only look to the accomplishments of microfinance in bringing microcredit to hundreds of millions in the past two decades to be confident about the prospects for major change in the future.
2. Formal financial services have the power to do what financial services are designed to do at a level that accomplishes more for the people who use them: they pool and diversify more risks; bridge longer distances and time spans. Now, with technology helping, they can do this faster, safer, cheaper, and more conveniently. And for millions of people. As more people have higher incomes, they will need the extended capabilities of formal services. Informal services might be good for meeting small emergencies, but formal services will be needed for building a business, buying a home, or preparing for old age.
3. Informal services have their place as precursors, for those who cannot be reached formally, and they will continue to be used throughout a person’s transition from informal to formal. But ultimately, informal services will become marginal or supplemental. How many of us here today would want to turn back the clock in our own lives and revert only to informal services? (The room grew deathly still and not a hand was raised.)
4. Many of us are tempted to portray the best of informal (so friendly and social) versus the worst of formal. The best qualities of informal services stand as a challenge to formal providers – a bar providers must clear if people are going to use their services. On the other hand, informal services can be harsh and harmful, and people may choose formal services to avoid some of these problems. But in truth, all financial services have light and dark sides. That’s why it’s the duty of everyone working in financial inclusion to bring the power of formal services to people in a safe, prudent, and respectful manner.
5. The hundreds of millions of people around the world, many of whom are seeing their incomes rise and seeking formal services, deserve the chance to benefit from what such services can offer. We are here at a school dedicated to training development professionals who want to work for a better world. If we don’t work for formal financial inclusion, we are relegating today’s financially excluded to stay off the path of development and remain marginal members of their societies forever. (Applause.)
I’m sure after reading these remarks, you will cast your vote with the green high heel team.
Unfortunately, the audience went with pink flip flops.
Stay tuned and we will bring you the words from the winning side.
Image credits: The Fletcher School
Have you read?
In Defense of Formal Financial Services: Moving Beyond the Parking Lot and Onto the Highway
A Holistic Approach to Money Management
Promoting Formal Financial Savings: Know Your Goal, Know Your Competition


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4 comments
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May 20, 2013 at 1:39 pm
Paul Rippey
Thanks for that Beth.
I was there at Extreme Inclusion also, and I wanted to vote with one high heel and one flip flop, but we weren’t offered that option. But it’s a false debate: while it’s uncomfortable to walk with mismatching shoes, lots of people (certainly including you and me) regularly use both formal and informal services.
There is not question that Big Banks will be around for the foreseeable future, misleading clients about their costs, acting like they are above the law, plotting with politicians at Davos, paying obscene bonuses — and providing services that we need and that no one else can supply.
At the same time, the informal sector will be around also, providing social support for people to meet their personal financial and social goals, empowering, transparent, nearby and low cost – BUT, unable to provide the transfers, long-term savings, home mortgages, car insurance, larger loans and so on that some of us need.
There’s no secret where my heart lies, but I know people want both formal and informal services, and I look forward to working with the formal folks and the informal folks to improve the quality of services for everyone!
Paul
savings-revolution.org
May 20, 2013 at 3:24 pm
erhyne
You are right. Many women have both heels and flip flops in their closets. They don’t clomp around with one of each, but they do find that each has its own time and place.
May 21, 2013 at 12:06 pm
John Gitau
Paul, aren’t you just too uncharacteristically stoical in your last paragraph? It is a nice pacific middle ground! I suppose the debate was a kind of comic relief to this serious field of financial inclusion. I am sure Beth is a leader and advocate for financial services to the poor( and not just a formal financial services leader). We all know for a fact that financial inclusion covers both formal and informal financial services. If it were not the case, we would be courting financial inclusion protestanism. The good thing with a debate is that it is just that-a debate. And it comes with fun.
May 24, 2013 at 2:19 am
heels
this is never ending debate , i personally go for heels , heels make you feels confident and make you look smarter and sexier.