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>Posted by Laura Galindo

One of the Smart Campaign’s major focuses is to provide institutions with a set of tools they can use to help them strengthen transparent, respectful and prudent financial services to all their clients. The Campaign currently offers tools in English, French and Spanish–all available on the Campaign website. Today, we are we are excited to announce the release of the first batch of tools in Portuguese, made possible with support from the Multilateral Investment Fund. Brazil accounts for an important part of the 700 MFIs that exist in Latin America and the Caribbean which together serve approximately 12.5 million clients. According to the Global Microscope on the Microfinance Business Environment 2011, Brazil is “amongst the best countries in the region for its innovation in agent banking, and has also benefited from strong financial inclusion programmes and reforms in recent years.” With the development and translation of more and more tools into Portuguese, we look forward to focusing and strengthening Client Protection practices in this growing region. Read the rest of this entry »