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> Posted by Sonja Kelly, Fellow, CFI
Jean-Claude Masangu, Former Governor of the Central Bank of the Democratic Republic of Congo discusses outreach to persons with disabilities and the macroeconomics of financial inclusion with Sonja Kelly, Fellow, Center for Financial Inclusion.
Kelly: As someone who has worked in the commercial banking industry, what are some of the considerations that financial services providers should keep in mind when devising a strategy for engaging with person with disabilities?
Masangu: Financial institutions should make their decision to provide financial services to persons with disabilities (PWD) based upon market surveys and research information that describe, among other things, the needs and kinds of products and services. These can be obtained through specialized firms if they are not readily available.
A second consideration is a thorough analysis of the required internal staff capabilities and transaction processes that will deliver the needed products efficiently without losing money. And a third consideration is for the financial provider to have a policy commitment towards PWD as part of its social corporate responsibilities. Last but not least, is to have an action plan that includes the identification of stakeholders in the community (i.e., disabled peoples’ organizations) and the signing of a strategic partnership with them.
> Posted by Jeffrey Riecke, Communications Associate, CFI
Last month Larry Reed, Director of the Microcredit Summit Campaign, attended the International Summit of Productive Inclusion in Guayaquil, a conference focused on financial inclusion for one of the world’s most underserved populations: persons with disabilities. The event was organized by Ecuador’s Office of the Vice President, whose leadership has been seminal in advancing disability inclusion in Ecuador and around the world. I caught up with Larry to learn more about the event and the Microcredit Summit Campaign’s efforts to support persons with disabilities living in extreme poverty.
1. The event included diverse stakeholders and topics related to financial inclusion for persons with disabilities. Did anything in particular stand out to you?
The first thing that impressed me was just how big it was. Over 2,000 people attended the event, and it was also live-streamed. The 2,000 people were not only a diverse group in terms of sector, but also in how they related to persons with disabilities. And the interesting thing was that about half the people in the audience were either people with disabilities or caregivers for people with disabilities. The event included a fair where people could buy things made by people with disabilities. Even the food stands for lunches were all run by people with disabilities. It was an event that actually practiced what it preached.
The event aimed to further the work of Ecuador’s previous vice president on inclusion for people with disabilities and extend it into the financial sector. They’ve done a lot of work in Ecuador to get people with disabilities included. For example, there’s a law that says for any company over 25 employees, 4 percent of its employees must be people with disabilities. But, because there are not very many large companies in Ecuador, that law results in employment for only a small portion of the population that has disabilities. The government sees a need for self-employment and small businesses run by people with disabilities. And to advance that they need to have the financial sector providing services that help promote business start-up and growth.
> Posted by Jeffrey Riecke, Communications Associate, CFI
If you are in a wheelchair in Guatemala, lots of nice people will be willing to carry you up the stairs… But that’s not the point. A recent conversation with Alan Tenenbaum, a disability inclusion advocate based in Guatemala, offered me that perspective. Tenenbaum, who became a quadriplegic after suffering a spinal cord injury in his late twenties, focuses his work on the Latin American country. Those looking to advance disability inclusion in Guatemala, like in most countries, have their work cut out for them. Countrywide, according to Team Around the Child, less than two percent of Guatemalan adults with disabilities have work, most children with disabilities do not attend school, and only a small percentage of those in need of wheelchairs have one. To date, according to a recent paper from Trickle Up, most efforts to advance disability inclusion in Guatemala have been limited to urban areas – even though 50 percent of the country’s population resides in rural areas, where economic opportunities are harder to come by.
I sat down with Tenenbaum to get a sense for progress made and challenges still present in Guatemala for persons with disabilities (PwDs). Since his injury, Tenenbaum wrote a book sharing his story, En la Silla de Morfeo (On Morpheus’ Chair), started and led a foundation, Sigue Avanzando, and has regularly given speeches for schools, universities, news outlets, and private companies. At the heart of these efforts is what he identifies as the biggest barrier to disability inclusion: public awareness.
> Posted by Center Staff
Welcome to the second Financial Inclusion 2020 e-magazine!
It’s been a year since the Financial Inclusion 2020 Global Forum. The Center for Financial Inclusion at Accion is taking this moment to review how the drive for financial inclusion is faring. With this e-zine we bring you highlights of the past 12 months from around the financial inclusion world – new ventures, milestones, and ongoing debates. Inside, you’ll find a snapshot of progress in each of our five “Roadmap to Inclusion” areas, from technology-enabled business models to consumer protection. Over the past months we spoke with dozens of industry participants to gauge their views of the progress of each major recommendation presented at the Global Forum, and we’ve distilled their responses here. We learned of many exciting initiatives, though we have room to cite only a few.
> Posted by Abhishek Agrawal, India Country Director, Accion
Over the past two years, CFI’s three MFI partners in India have included over 13,000 persons with disabilities (PWD) as clients in mainstream financial services, helping them become economically active. Almost all of these clients were first-time borrowers.
CFI and Accion, with our knowledge partner v-shesh and MFI implementation partners – Annapurna based in Odisha, Equitas based in Tamil Nadu, and ESAF from Kerala – have been working on the financial inclusion of persons with disabilities over the past two years. This working group created tools and an operating model for MFIs to incorporate PWD as staff and clients. The recommendations, which include policy changes in non-discrimination and other areas, are being piloted at the MFIs. Disability awareness trainings have been conducted for over 100 MFI staff across the country. Over the next several months these staff will train another 6,000 frontline MFI staff.
> Posted by Debashis Sarker, Senior Manager, BRAC Microfinance Program, Bangladesh
Microfinance institutions in Bangladesh have more than 30 years of glorious experience of serving poor people with the twofold objectives of women’s empowerment and poverty alleviation. The proven microfinance lending model has been replicated in many developing countries, and more people in Bangladesh have become financially included over time. But what about financial inclusion of a most vulnerable group, persons with disabilities (PWD)?
People with disabilities simply did not get access to the leading lending sources in Bangladesh because of discrimination and accessibility barriers. Regular discrimination, taking the forms of negative attitudes, social exclusion, lack of economic opportunities, and unpaid or underpaid work, has long been an integral part of the lives of PWD. Extremely poor disabled people in rural Bangladesh mostly work in the informal sector with minimum wage rates, reflecting severe discrimination in the workplace. Family members often see them as burden. They may be turned down when trying to rent houses in urban areas. People with disabilities, especially women, are disadvantaged when it comes to education, employment, and even marriage. They may be left out of decision-making and participation in social occasions. In fact, many Bangladeshi people see disability as a curse and cause of shame to the family, and at the national level, Bangladesh has not yet passed an anti-discrimination law.
With under 40 days to go, the 17th Microcredit Summit is rapidly approaching. CFI’s Josh Goldstein will be speaking during a plenary session focused on new innovations for microfinance and other financial inclusion interventions to more effectively reach the excluded. With the theme “Generation Next: Innovations in Microfinance,” this should be a great opportunity to explore what is on the horizon to achieve full financial inclusion. In this post, Josh discusses industry context surrounding the Summit, and what he hopes he and those in attendance will be able to take away from the event.
I am a sometime skeptic about the proliferation of microfinance conferences, but the upcoming Microcredit Summit in Merida, Mexico seems particularly important and timely. Personally, I am very excited about it. (In the spirit of full disclosure, I should add that I will be a speaker, and of course piqued vanity can certainly lead to bias, but I don’t suspect this is the case here.)