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> Posted by Sonja E. Kelly, Fellow, CFI

Financial Inclusion 2020 Blog Series banner imageFinancial Inclusion 2020 (FI2020) is a global multi-stakeholder movement to achieve full financial inclusion, using the year 2020 as a focal point for action. This blog series will spotlight financial inclusion efforts around the globe and share insights from key thought leaders in financial inclusion, with a specific focus on quality beyond access.

Tuesday marked a historic day for Peru: the country launched its National Financial Inclusion Strategy. While Peru has been lauded in the past for its environment for financial inclusion, its public-private sector partnerships, and its leadership in conversations on international banking standards, this national strategy elevates Peru’s commitment to financial inclusion to a new level. In particular, we want to celebrate the strategy’s commitments to consumer protection, financial literacy, and the inclusion of vulnerable people.

Analysis of the World Bank Global Findex this year revealed that countries that have a national strategy (not merely a commitment or stand-alone programs) for financial inclusion saw twice as much bank account access growth in the last three years compared to countries that did not have a national strategy. For Peru, this is great news, as according to the same data source, less than 30 percent of adults in the country had access to an account in 2014.

The path to financial inclusion articulated in the strategy, however, is not focused on access to accounts, making Peru an outlier among its peers that have implemented national strategies. Instead, Peru has oriented its strategy toward improving systems for accessing a range of products and promoting supportive consumer protection, financial education, and attention to the most vulnerable. The national strategy has seven different lines of action: Read the rest of this entry »

> Posted by Center Staff

What’s happening this week in the world of financial inclusion? Check out the second issue of our new weekly online magazine, the Financial Inclusion 2020 News Feed.

In case you missed the inaugural issue, each Monday the FI2020 News Feed will bring you the big news in financial inclusion. We’ll pull from all over to spotlight great new stories, initiatives, videos, podcasts, and more.

Here are some of the pieces featured in this week’s issue:

  • Business Today’s recent article on account inactivity in India’s Jan Dhan Yojana scheme
  • The Microcredit Summit Campaign’s post on the Government of Ecuador committing to disability inclusion
  • The Wall Street Journal‘s announcement of finalists in the Asia-Pacific Financial Inclusion Challenge
  • Agencia de Noticias Andina’s article on an Indian financial inclusion delegation’s recent trip to Peru

To read the second issue, click here, and make sure to subscribe by entering your email address in the right-hand menu so you can be notified when the latest issue comes out.

Have you come across a story or initiative you think we should cover? Email your ideas to us at ezuehlke@accion.org.

> Posted by Center Staff

Can you confidently speak to the financial inclusion of persons with disabilities (PwDs)? How about the proportion of PwDs that live below the poverty line? …The prevalence of disabilities?

The financial and economic hardships of PwDs don’t get much mainstream attention. You, if you’re like most, don’t know that in the United States, for example, about one-fifth of the population (roughly 60 million) has a disability, PwDs are twice as likely to use informal financial services like payday lenders and check cashers, the unemployment rate for PwDs is more than double the national average, and about one-third of adult PwDs live in poverty. These statistics are severe. Not to mention, current demographic shifts will result in larger older adult populations and position the incidence of disability, and the magnitude of these unmet inclusion needs, to grow.

Last week the Consumer Financial Protection Bureau (CFPB), a mainstream U.S. financial player, announced an initiative that will work in concert with financial empowerment and disability organizations to tackle these pressing issues.

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> Posted by Debashis Sarker, Centre for European Research in Microfinance (CERMi) and University of Mons, Belgium

With estimates indicating that less than 1 percent of microfinance clients around the world are persons with disabilities (PwDs), it’s clear that sizable barriers exist to the financial inclusion of this largely unbanked population segment. One such barrier is discrimination on the part of microfinance institutions. Two features of microfinance lending make it especially hard to reach definitive statistical estimates of discrimination. One is the complex stages of the microfinance lending process. The second is the self-reinforcing cycle of exclusion that results from the legacies of discriminating microcredit organizations.

A pilot project conducted in Uganda in partnership with the Association of Microfinance Institutions in Uganda (AMFIU) and the National Union of Disabled Persons of Uganda (NUDIPU) demonstrates the discrimination that often occurs in microfinance practices. The project worked with AMFIU microfinance institutions, applying interventions to combat practices discriminatory to PwDs. Along with addressing PwD exclusion by microfinance staff, the initiatives targeted exclusion by other microfinance clients, low self-esteem, product design, and informational and physical barriers. In two years, since the sensitization and accessibility efforts began, attitudes of MFI staff towards PwDs improved and, across eight queried MFI branches, there was an average 96 percent per MFI increase in clients with disabilities. Another study, also based in Uganda with AMFIU and NUDIPU, examined biases against PwDs across different MFI staff. Surveying eight MFIs between 2008 and 2009, staff were asked questions on aspects including risk of loan default among PwD clients. The responses of credit officers indicated they were more biased against PwDs than other MFI staff.

Given these findings, what measures can be taken to combat this?

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> Posted by Sonja Kelly, Fellow, CFI

Photography by John Cairns

Jean-Claude Masangu, Former Governor of the Central Bank of the Democratic Republic of Congo discusses outreach to persons with disabilities and the macroeconomics of financial inclusion with Sonja Kelly, Fellow, Center for Financial Inclusion.

Kelly: As someone who has worked in the commercial banking industry, what are some of the considerations that financial services providers should keep in mind when devising a strategy for engaging with person with disabilities?

Masangu: Financial institutions should make their decision to provide financial services to persons with disabilities (PWD) based upon market surveys and research information that describe, among other things, the needs and kinds of products and services. These can be obtained through specialized firms if they are not readily available.

A second consideration is a thorough analysis of the required internal staff capabilities and transaction processes that will deliver the needed products efficiently without losing money. And a third consideration is for the financial provider to have a policy commitment towards PWD as part of its social corporate responsibilities. Last but not least, is to have an action plan that includes the identification of stakeholders in the community (i.e., disabled peoples’ organizations) and the signing of a strategic partnership with them.

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> Posted by Jeffrey Riecke, Communications Associate, CFI

Last month Larry Reed, Director of the Microcredit Summit Campaign, attended the International Summit of Productive Inclusion in Guayaquil, a conference focused on financial inclusion for one of the world’s most underserved populations: persons with disabilities. The event was organized by Ecuador’s Office of the Vice President, whose leadership has been seminal in advancing disability inclusion in Ecuador and around the world. I caught up with Larry to learn more about the event and the Microcredit Summit Campaign’s efforts to support persons with disabilities living in extreme poverty.

1. The event included diverse stakeholders and topics related to financial inclusion for persons with disabilities. Did anything in particular stand out to you?

The first thing that impressed me was just how big it was. Over 2,000 people attended the event, and it was also live-streamed. The 2,000 people were not only a diverse group in terms of sector, but also in how they related to persons with disabilities. And the interesting thing was that about half the people in the audience were either people with disabilities or caregivers for people with disabilities. The event included a fair where people could buy things made by people with disabilities. Even the food stands for lunches were all run by people with disabilities. It was an event that actually practiced what it preached.

The event aimed to further the work of Ecuador’s previous vice president on inclusion for people with disabilities and extend it into the financial sector. They’ve done a lot of work in Ecuador to get people with disabilities included. For example, there’s a law that says for any company over 25 employees, 4 percent of its employees must be people with disabilities. But, because there are not very many large companies in Ecuador, that law results in employment for only a small portion of the population that has disabilities. The government sees a need for self-employment and small businesses run by people with disabilities. And to advance that they need to have the financial sector providing services that help promote business start-up and growth.

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> Posted by Bobbi Gray, Research and Evaluation Specialist, and Kathleen Stack, Vice President, Programs, Freedom from Hunger

Recently, Dean Karlan published an article in the Stanford Social Innovation Review titled “The Next Stage of Financial Inclusion.” The key points of his article are that while non-profits led the way in developing microcredit for the poor and started the movement for financial inclusion, for-profit companies have increasingly found it worth their while to offer financial services for the base of the pyramid. The entrance of new players to the market, Karlan offers, is a testament to the success of the early microfinance-focused non-profits. However, Karlan suggests that non-profits still have an important role in continuing to innovate in the financial services space. We agree. This is particularly true for extending financial services to people that banks still consider unprofitable: “the too rural, the too poor and the too young.” We would add disabled populations and the “too old.”

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> Posted by Joshua Goldstein aka Mr. Provocative

Last week some Democrats blasted conservative U.S. Senator Rand Paul for saying that many people who receive Social Security disability benefits are gaming the system. “What I tell people is, if you look like me and you hop out of your truck, you shouldn’t be getting a disability check. Over half of the people on disability are either anxious or their back hurts — join the club,” he said, drawing a few laughs from the audience. “Who doesn’t get a little anxious for work every day and their back hurts? Everybody over 40 has back pain.”

Hyperbolic and a little mean. Okay, a lot mean. And Rand Paul’s opposition to the Senate’s ratification of the Convention on the Rights of Persons with Disabilities is an outrage, but we should not overlook that on this issue of fraud and waste in the Social Security disability system, there is a lot of truth to what he says – and the system is in need of reform.

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> Posted by Jeffrey Riecke, Communications Associate, CFI

If you are in a wheelchair in Guatemala, lots of nice people will be willing to carry you up the stairs… But that’s not the point. A recent conversation with Alan Tenenbaum, a disability inclusion advocate based in Guatemala, offered me that perspective. Tenenbaum, who became a quadriplegic after suffering a spinal cord injury in his late twenties, focuses his work on the Latin American country. Those looking to advance disability inclusion in Guatemala, like in most countries, have their work cut out for them. Countrywide, according to Team Around the Child, less than two percent of Guatemalan adults with disabilities have work, most children with disabilities do not attend school, and only a small percentage of those in need of wheelchairs have one. To date, according to a recent paper from Trickle Up, most efforts to advance disability inclusion in Guatemala have been limited to urban areas – even though 50 percent of the country’s population resides in rural areas, where economic opportunities are harder to come by.

I sat down with Tenenbaum to get a sense for progress made and challenges still present in Guatemala for persons with disabilities (PwDs). Since his injury, Tenenbaum wrote a book sharing his story, En la Silla de Morfeo (On Morpheus’ Chair), started and led a foundation, Sigue Avanzando, and has regularly given speeches for schools, universities, news outlets, and private companies. At the heart of these efforts is what he identifies as the biggest barrier to disability inclusion: public awareness.

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> Posted by Center Staff

Welcome to the second Financial Inclusion 2020 e-magazine!

It’s been a year since the Financial Inclusion 2020 Global Forum. The Center for Financial Inclusion at Accion is taking this moment to review how the drive for financial inclusion is faring. With this e-zine we bring you highlights of the past 12 months from around the financial inclusion world – new ventures, milestones, and ongoing debates. Inside, you’ll find a snapshot of progress in each of our five “Roadmap to Inclusion” areas, from technology-enabled business models to consumer protection. Over the past months we spoke with dozens of industry participants to gauge their views of the progress of each major recommendation presented at the Global Forum, and we’ve distilled their responses here. We learned of many exciting initiatives, though we have room to cite only a few.

To read the e-zine online, click the cover above or here. Although the e-zine is best viewed online, a PDF download is also available, here.

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Credit Suisse is a founding sponsor of the Center for Financial Inclusion. The Credit Suisse Group Foundation looks to its philanthropic partners to foster research, innovation and constructive dialogue in order to spread best practices and develop new solutions for financial inclusion.

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The views and opinions expressed on this blog, except where otherwise noted, are those of the authors and guest bloggers and do not necessarily reflect the views of the Center for Financial Inclusion or its affiliates.
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