> Posted by Laura Galindo, Senior Associate, the Smart Campaign, CFI

Smart Campaign

The following post is also available in Spanish.

Since its launch in 2009, the Smart Campaign has created and disseminated numerous tools to help financial institutions put the Client Protection Principles into practice. Today, the Campaign’s website is the go-to place for tools and resources on client protection for the microfinance industry. With more than 60 different tools and over one-hundred and twenty thousand website hits, we are excited to continue helping financial service providers move from being aware of the importance of Client Protection Principles to implementing them.

Financial service providers in Latin America have benefited from this pool of resources. However, even while this region accounts for a high percentage of the total tool hits, their demand for more resources keeps increasing – demand for more concrete examples of how peer institutions have put the principles into practice, and demand for additional how-to guides for assessing and implementing best practices. In order to meet this, we are excited to announce our second batch of Spanish and Portuguese-language tools, now available online.

This new set of resources includes tools that document experiences of leading institutions, technical tools, and short case studies of best practices.

Here’s a quick synopsis of the newly-translated Spanish-language tools and resources:

Tools and resources newly available in Portuguese (see above for descriptions):

Please consult our resource center frequently as we continue to improve and expand our suite of tools in the coming year! By translating and actively disseminating tools we hope to continue helping financial service providers move from endorsement to implementation of the Client Protection Principles.

We’d like to thank the Multilateral Investment Fund (MIF) for their generous support in the development of these tools.

Image credit: the Smart Campaign

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